Terms of Service

1. Who we are

These terms of service ("Terms") apply to the use of the Aura Invites website and services ("we", "us"), including creating, customizing, hosting and sending digital wedding invitations and related services (RSVP management, guest lists, email communication). By creating an account or using our services, you agree to these Terms.

Aura Invites — Keizersgracht 123, 1015 CJ Amsterdam, The Netherlands Email: info@aurainvites.nl — Phone: +31 20 123 4567 Chamber of Commerce (KvK) number: 00000000

2. Your account

• You must be at least 18 years old to create an account.
• You are responsible for keeping your login details confidential and for all activity under your account.
• The details you provide at registration must be accurate and up to date.
• We may suspend or terminate an account in case of abuse, fraud, or breach of these Terms.

3. Our services

Aura Invites offers templates and tools that let you build and share digital invitations with guests, including RSVP functionality. We strive for the best possible availability of the website, but do not guarantee uninterrupted or error-free operation. Scheduled maintenance or outages may temporarily limit access.

4. Orders, prices and payment

• All prices on the website are in euros and include VAT unless stated otherwise.
• An order is finalized the moment payment is confirmed.
• Payments are processed via an external, secure payment provider. We do not store full payment details (such as card numbers).
• Prices and packages may change; changes do not apply retroactively to orders already placed.

5. Right of withdrawal and digital content

Because Aura Invites provides digital content that is custom-made and made available immediately after purchase, by purchasing you agree that performance starts immediately and that you thereby, to the extent legally permitted, waive the statutory right of withdrawal once the service has been delivered or personalization has started.

Separately, we offer our own contractual satisfaction guarantee of 14 days on all our packages: not satisfied, money back. This guarantee is separate from the statutory right of withdrawal. If in doubt or if you have a complaint, please contact us first, we are happy to find a suitable solution.

6. Use of the service

You agree not to use the service to:

• Upload or send content that is unlawful, offensive, discriminatory, or infringes on the rights of third parties;
• Send unsolicited communications (spam) to people who have not consented to it;
• Disrupt, hack, or overload the website or underlying systems;
• Process guests' personal data in a manner that violates privacy law.

7. Intellectual property

All rights to the website, templates, software, texts and design of Aura Invites belong to Aura Invites or its licensors. You receive a limited, non-transferable right to use the chosen templates for your own invitation. Content you upload yourself (photos, texts) remains your property; you grant us a limited license to process and display it within the service.

8. Liability

We strive to offer the service carefully and reliably, but are not liable for indirect damages, consequential damages, loss of income, or damage caused by incorrect data entry (such as typos in names, dates, or RSVP responses). Our liability is in all cases limited to the amount you paid for the relevant order, unless there is intent or gross negligence.

9. Changes to these terms

We may amend these Terms from time to time. We will inform you of important changes via the website or by email. Continued use of the service after a change constitutes acceptance of the new Terms.

10. Governing law

These Terms are governed by Dutch law. Disputes will be resolved by mutual agreement wherever possible; failing that, the competent court in Amsterdam has jurisdiction, unless mandatory law provides otherwise.

Contact

Questions about these Terms? Contact us at info@aurainvites.nl.